Privacy Policy

At EventBox.id, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information:

Name and email address
Phone number
Profile information
Payment information (processed by Midtrans)

Usage Data:

Browser type and version
Pages visited
Time spent on platform
Device information

2. How We Use Your Information

To provide and maintain our services
To process your event registrations and payments
To communicate with you about events and updates
To improve our platform and user experience
To comply with legal obligations

3. Data Protection

We implement appropriate security measures to protect your personal data:

SSL encryption for all data transmission
Secure data storage
Regular security audits
Access controls and authentication

4. Third-Party Services

Payment Processing (Midtrans):

We use Midtrans for payment processing. Your payment information is processed directly by Midtrans according to their privacy policy. We do not store your credit card or bank details.

Analytics:

We may use analytics tools to understand how our platform is used. These tools collect anonymous usage data.

5. Data Sharing

We may share your information with:

Event organizers (for event registration purposes)
Payment processors (Midtrans)
Legal authorities (when required by law)

We never sell your personal data to third parties.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data

7. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. Data may be retained longer for legal obligations.

9. Children's Privacy

Our platform is not intended for users under 18 years old. We do not knowingly collect data from children.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy-related questions, please contact us at the email provided in our contact page.